Terms and Conditions
Terms and Conditions
Welcome to Excel Go Globe Travels! By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
1. Introduction
These terms and conditions govern your use of Excel Go Globe Travels (“the Website”), including the booking of flights, hotels, vacation packages, and other services. By accessing or using the Website, you agree to be legally bound by these terms.
2. Definitions
- “We,” “Us,” and “Our” refer to Excel Go Globe Travels.
- “You” and “Your” refer to the user of the Website and services.
- “Service(s)” refers to the travel services offered by Excel Go Globe Travels, including but not limited to flight and hotel bookings.
3. Use of Website
3.1 Eligibility
By using the Website, you confirm that you are at least 18 years old or have reached the legal age of majority in your jurisdiction. If you are under 18, you may only use the Website under the supervision of a parent or legal guardian.
3.2 Accuracy of Information
You agree to provide accurate, current, and complete information when using the Website or our services. We are not responsible for issues arising from incorrect information provided by you, such as wrong booking details.
3.3 Account Security
You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to accept responsibility for all activities that occur under your account.
4. Booking and Payment
4.1 Pricing
Prices listed on the Website are subject to availability and may change without notice. Excel Go Globe Travels reserves the right to correct pricing errors or update prices at any time. The price confirmed at the time of booking is the final price.
4.2 Payment Terms
Full payment for bookings must be made at the time of confirmation, unless otherwise specified. We accept major credit cards and other payment methods listed on the Website.
4.3 Confirmation of Booking
Once a booking is confirmed, you will receive a confirmation email with the relevant details. It is your responsibility to check the details of the booking and notify us immediately if there are any discrepancies.
5. Cancellations and Refunds
5.1 Cancellation by You
Cancellations are subject to our Cancellation Policy. Please refer to that section for specific terms related to flights, hotels, and vacation packages. Cancellation fees may apply.
5.2 Cancellation by Us
In rare circumstances, Excel Go Globe Travels may cancel your booking due to events beyond our control, such as natural disasters, airline strikes, or other travel disruptions. In such cases, we will either offer you alternative arrangements or a full refund.
5.3 Refunds
Refunds will be processed according to the terms set by the airline, hotel, or service provider. Please note that certain bookings may be non-refundable, as clearly indicated during the booking process.
6. Travel Documents and Insurance
6.1 Passport and Visa Requirements
It is your responsibility to ensure that you have the necessary travel documents, including passports, visas, and other required identification, for your trip. Excel Go Globe Travels is not responsible for any issues arising from incorrect or missing travel documents.
6.2 Travel Insurance
We highly recommend purchasing travel insurance to protect against unforeseen circumstances, such as trip cancellations, medical emergencies, and lost baggage. Excel Go Globe Travels is not liable for any losses not covered by travel insurance.
7. User Conduct
By using our Website, you agree not to:
- Use the Website for any illegal or unauthorized purpose.
- Interfere with or disrupt the Website’s security or operation.
- Impersonate another person or entity, or provide false information.
- Access any part of the Website that you are not authorized to access.
Excel Go Globe Travels reserves the right to terminate your access to the Website if you violate these terms.
8. Intellectual Property
8.1 Ownership
All content on the Website, including text, graphics, logos, images, and software, is the property of Excel Go Globe Travels or its content suppliers and is protected by intellectual property laws.
8.2 Limited License
You are granted a limited, non-exclusive license to access and use the Website for personal and non-commercial purposes. You may not reproduce, distribute, or otherwise exploit any content without our express written consent.
9. Limitation of Liability
Excel Go Globe Travels acts solely as an intermediary between you and the service providers (airlines, hotels, etc.). We are not liable for any acts or omissions of these providers, including cancellations, delays, or changes in service.
To the maximum extent permitted by law, Excel Go Globe Travels shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Website or services.
10. Dispute Resolution
Any disputes arising out of or in connection with these terms shall be governed by the laws of [Your Jurisdiction]. You agree to resolve any disputes through mediation or arbitration before pursuing legal action.
11. Changes to Terms
Excel Go Globe Travels reserves the right to modify or update these terms and conditions at any time without notice. Your continued use of the Website after changes are made constitutes your acceptance of the revised terms.
12. Contact Information
If you have any questions regarding these terms and conditions, please contact us at:
Phone: +1-855-773-8744
By using the Excel Go Globe Travels website and services, you acknowledge that you have read, understood, and agree to these terms and conditions.