Privacy Policy

At Excel Go Globe Travels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We collect different types of information when you use our website, including:

1.1 Personal Information
When you book flights, hotels, or other services, we may collect personal information, such as:

• Name
• Email address
• Phone number
• Billing and payment information
• Passport details (when required for flight bookings)
• Travel preferences and plans

1.2 Non-Personal Information
We also collect non-personal information, such as:

• Browser type and version
• Operating system
• IP address
• Referring website
• Usage details (pages visited, clicks, etc.)

1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience on our website and track your interaction with our services. You can control cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide Services

• Process your bookings and reservations for flights, hotels, and other travel-related services.
• Manage your account and provide customer support.

2.2 To Improve Our Website and Services

• Analyze user behavior and trends to improve website performance and usability.
• Personalize your experience by showing relevant content or offers.

2.3 For Communication

• Send you confirmation emails, updates, and other important communications related to your bookings.
• Send promotional materials and special offers if you have opted in to receive marketing communications.

2.4 Legal and Regulatory Compliance

• Comply with legal obligations and respond to requests from regulatory authorities, law enforcement, or court orders.

3. Sharing Your Information

We may share your personal information with third parties in the following cases:

3.1 Service Providers
We may share your information with airlines, hotels, and other service providers to process and fulfill your bookings.

3.2 Payment Processors
We use third-party payment processors to handle transactions securely. Your payment details are transmitted directly to them and are not stored on our systems.

3.3 Legal Requirements
We may disclose your information if required by law, or to protect our legal rights, enforce our Terms and Conditions, or prevent fraud or abuse.

3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

You have the following rights regarding your personal information:

5.1 Access and Correction
You have the right to request access to your personal data and ask us to correct any inaccurate information.

5.2 Deletion
You can request the deletion of your personal data, subject to legal or contractual obligations we may have.

5.3 Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format.

5.4 Withdraw Consent
If you have provided consent for us to process your data, you can withdraw it at any time, but this may affect your ability to use certain services.

To exercise your rights, please contact us at privacy@excelgoglobetravels.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When we no longer need your personal data, we will delete or anonymize it.

7. International Data Transfers

If you are located outside of the country where our servers are located, your personal information may be transferred across international borders. We ensure that appropriate safeguards are in place when transferring data internationally, as required by applicable data protection laws.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we discover that we have collected information from a minor, we will take steps to delete it promptly.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We recommend reviewing the privacy policies of these external sites before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page with the date of the most recent revision.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: +1-855-773-8744
Address: No.6 building esbij 96 bur dubai, Dubai, UAE

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.